In today’s world, having a digital transformation strategy is a necessity. The transition from business as usual to digital client first is no easy feat. Keeping up can present a challenge and leave many unsure of how to proceed. Design thinking will help you examine both present and future details of a problem and explore alternate solutions. Client-led design techniques, allows you achieve quick wins and deliver a winning innovative solution for your clients and business. Everyone Wins! Key takeaways: 1. Learn examples of how you can get others within your organization to be your advocates/ambassador programs – building relationships. 2. Using Design Thinking / Design Sprints for achieving transparency, focus and actionable problem solving. 3. UI patterns and Design Systems to drive consistency