David Troll leads the end-to-end customer life cycle for DISH Smart Home Services, responsible for DISH’s enterprise service partnerships. Troll has 25 years of experience partnering with industry-leading service companies across the world to grow revenue, improve operations and enhance the customer experience. He is a recognized expert at helping organizations identify, implement and optimize technology, processes and services that drive deeper customer engagement and improve effectiveness, especially with regard to last-mile operations.