Paolo Bergamo - SVP & GM, Field Service Lightning, Salesforce Now more than ever, technology is entering into all aspects of our lives. Your mobile workers are expecting the technological advancements that have helped them be more efficient in their personal lives to also show up at work. Paolo Bergamo SVP and GM of Field Service Lightning, will share ways to prepare for your new mobile workers who are the face of your brand. Learn how to optimize schedules, provide guidance on a mobile app, connect systems to have a complete customer view, and make systems smarter to drive productivity, speed, and customer success. Attract and empower your mobile workforce with a single platform and mobile application to meet and exceed customer expectations.