How Post Sale Service Impacts Customer Lifetime Value

by · Jun 12, 2019 · 7 views ·

CE Week

Customer service is one part of the overall experience, but it is a critical component to creating brand advocates and repeat buyers. This panel will explore the impact post-sale service has on the overall customer experience. The experience starts with the tools you give the consumer and how you support them when they have questions or require assistance. Our panel will share their insights on how to best support customers post sale, as well as discuss where they see the future of support headed.