Enhancing Customer Experience With Data And Analytics – Lessons From Essendant

May 8, 2018

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Ken Sauers is vice president of pricing and business integration at Essendant. He has expertise in developing and implementing pricing strategy, pricing and supply chain optimization, and negotiation and contract management. He also has considerable experience in organizational change management and pricing system design and deployment. His seven years with Essendant include leadership roles in both pricing and finance across both the office products and facilities businesses. Prior to Essendant, Ken held various domestic and global leadership roles at BP in pricing and supply chain management for more than a decade. Ken earned a BBA in Accounting at the University of Iowa and an MBA at DePaul University. Mihir Kittur is co-founder and chief commercial officer at Ugam, a global leader in data and analytics. He is responsible for developing new engines of growth and fostering a culture of innovation within the company, and is actively involved in strategy formulation and business development. Prior to Ugam, Mihir served as a management consultant at Avalon Consulting, working on performance improvement and eCommerce initiatives. He also served as a start-up team member at Shree Renuka Sugars. Mihir holds a bachelor’s degree in electronics and telecommunications engineering and a master’s degree in business management.

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