Video now permeates every part of our lives. Snapchat, Facebook, and Instagram stories make sharing video clips of one’s life both effortless and necessary as the demand for video “proof” grows. So how can brands “prove” the story behind their CX scores? Video insight platforms now enable brands to capture and share rich customer stories alongside their existing VoC programs. Get beyond scores, deepen your customer understanding and engage your entire organization with video insights. Key takeaways: Join Voxpopme as we explore how incorporating agile video can: 1. Enrich customer understanding 2.Provide a unique customer experience 3. Heighten stakeholder engagement