May 10, 2022
It is no surprise that the education industry is fundamentally broken and is in drastic need of innovation. The learner experience is at the heart of many institutions and yet few can speak to how the experience is measured. The business world has made incredible strides related to best practices in customer experience and the education industry can work to leverage these to improve the learner experience in and out of the classroom.
CX Forums brings customer experience leaders together in local markets to share stories, ideas and solutions that work. Based on TED Talks, CX Forums features CX Storytellers, keynote speakers, networking, small group discussions and online workshops.
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