GE empower: CX as a differentiator in a mature industry

by · Oct 2, 2017 · 105 views ·

CX Talks

GE Industrial Solutions launched a new eCommerce site and expected to immediately turn off legacy platforms. But customers didn't adopt the new store with the expected immediacy. Learn how GE paused the commercialization process and drove adoption internally to gain the desired results externally. Download: https://slideslive.s3.amazonaws.com/offline/38902736.zip