Oct 2, 2017
GE Industrial Solutions launched a new eCommerce site and expected to immediately turn off legacy platforms. But customers didn't adopt the new store with the expected immediacy. Learn how GE paused the commercialization process and drove adoption internally to gain the desired results externally. Download: https://slideslive.s3.amazonaws.com/offline/38902736.zip
CX Forums brings customer experience leaders together in local markets to share stories, ideas and solutions that work. Based on TED Talks, CX Forums features CX Storytellers, keynote speakers, networking, small group discussions and online workshops.
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